Terms of Agreement

1. Acceptance of Terms

By accessing or using Novii ("Service"), you agree to be bound by these Terms of Agreement ("Terms"). If you do not agree, you must not use the Service. These Terms apply to all users, whether free or paid.

You must be at least 18 years old (or the legal age of majority in your jurisdiction, if higher) to use Novii. By using the Service, you confirm that you meet this age requirement.

2. Description of Service

Novii is a mental wellness, self-improvement, and productivity tool that uses artificial intelligence to provide suggestions for self-reflection, goal-setting, habit building, and related personal growth activities.

Novii is not:

• A medical or mental health service.
• A provider of professional counseling, psychotherapy, life coaching, or clinical analysis.
• A substitute for licensed professional advice, diagnosis, or treatment.

If you require medical, psychological, or other professional advice, you should consult a qualified provider. If you are in crisis, do not rely on Novii — call your local emergency number or a crisis hotline immediately.

3. No Regulated Services

The Service is not intended to comply with any laws or regulations requiring licensing or certification of healthcare providers, telehealth platforms, mental health counselors, life coaches, or similar regulated professions. It is provided solely for general wellness, personal development, and educational purposes.

4. User Responsibilities

You agree to:

• Provide accurate and current information when creating an account.
• Maintain the confidentiality of your login credentials and be responsible for all activity under your account.
• Use the Service only for lawful purposes and in compliance with these Terms.
• Avoid sharing highly sensitive personal or medical information not necessary for use of the Service.

You must not:

• Use the Service in emergencies or life-or-death situations.
• Harass, abuse, threaten, or harm others.
• Interfere with or disrupt the Service's operation.
• Attempt to reverse engineer, decompile, or otherwise extract the Service's source code.
• Use automated scripts, bots, or data scraping without prior written consent.

5. Prohibited Uses

You may not use Novii to:

• Engage in illegal activity or encourage others to do so.
• Violate the rights, safety, or privacy of others.
• Rely on it for professional medical, psychological, legal, or financial decision-making.
• Input information in a manner that would require Novii to act as a regulated healthcare provider.
• Generate, request, or disseminate harmful, defamatory, exploitative, or illegal content.
• Use output from the Service for decisions that could result in death, injury, or significant harm.

6. Disclaimers

Informational Purposes Only – All content provided by Novii is for informational, educational, and self-reflection purposes only. It should not be interpreted as medical, mental health, legal, or other professional advice.

AI Output Limitations – The Service uses artificial intelligence to generate suggestions based on user input. AI-generated output may contain factual errors, omissions, or content that is incomplete, outdated, or unsuitable for your situation. humOS Labs, LLC does not endorse or verify the accuracy of AI-generated content.

User Responsibility – You are solely responsible for evaluating and verifying any recommendations before acting on them. You acknowledge that AI-generated output is directed by you and that humOS Labs, LLC is not the author or publisher of such content.

No Emergency Support – Novii cannot and does not provide crisis intervention. If you are experiencing suicidal thoughts, thoughts of self-harm, or any other crisis, immediately contact your local emergency services or a suicide prevention hotline.

No Duty of Care – humOS Labs, LLC does not have a duty to monitor or respond to your activity in a manner expected of a healthcare or crisis provider.

7. Limitation of Liability

To the maximum extent permitted by law:

• humOS Labs, LLC and its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data, profits, goodwill, or other intangible losses.
• Total liability shall not exceed the greater of: (a) the amount you paid for the Service in the 12 months prior to the claim, or (b) $0 if using the free tier.
• These limitations apply regardless of the theory of liability, even if humOS Labs, LLC was advised of the possibility of such damages.

8. Intellectual Property

All software, design, graphics, logos, and other content in Novii are the property of humOS Labs, LLC or its licensors and are protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms.

9. User Content and Data

You retain ownership of the content you submit to Novii. By submitting content, you grant humOS Labs, LLC a worldwide, royalty-free, sublicensable license to process, store, and use your content solely for:

• Providing and operating the Service.
• Improving and training AI models (including research and development).
• Research, analytics, and commercial purposes, including the sale or licensing of aggregated or anonymized data to third parties, provided such data cannot reasonably identify you.

Before any sale or licensing of data, humOS Labs, LLC will remove or alter all personal identifiers to prevent reasonable re-identification.

We are not responsible for any loss, deletion, or corruption of your content.

When you request deletion of your personal information, we will remove or de-identify it in accordance with applicable laws. De-identified or aggregated information may be retained and used for lawful business purposes.

10. Paid Plans, Trials, and Subscriptions

a. Free Trials

If offered, free trials provide temporary access to paid features of Novii. At the end of the trial period, the subscription will automatically convert to the paid plan selected at signup unless canceled before the trial ends. Any unused portion of a trial is forfeited once a paid subscription is purchased.

b. Auto-Renewing Subscriptions

Subscriptions are billed through your Apple ID account (for iOS users) or Google Play account (for Android users) at confirmation of purchase. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing cycle. Renewal charges are applied within 24 hours prior to the end of the current period.

c. Managing Subscriptions

You can manage or cancel your subscription at any time:

• For iOS: via your device Settings → Apple ID → Subscriptions.
• For Android: via the Google Play Store → Account → Subscriptions.

d. Pricing and Changes

Subscription prices are displayed in the app and on the App Store/Google Play at the time of purchase. Prices may vary by region and are subject to change. If pricing changes, Apple or Google will notify you in advance, and you may choose to cancel before renewal at the new price.

e. Refunds

All payments are non-refundable except where required by law. Refund requests must be directed to Apple (for iOS users) or Google (for Android users), as billing is handled by those platforms.

11. Termination and Enforcement

We may suspend, restrict, or terminate your account at any time, without notice, if we reasonably believe you have violated these Terms, engaged in prohibited conduct, or attempted to harm others through the Service. We reserve the right to pursue legal action for serious violations that cause harm or legal exposure to humOS Labs, LLC or other users.

You may terminate your account at any time by discontinuing use of the Service.

12. Indemnification

You agree to indemnify, defend, and hold harmless humOS Labs, LLC and its affiliates, officers, employees, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or in any way connected with:

• Your use or misuse of the Service.
• Your violation of these Terms.
• Your violation of any rights of another person or entity.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

Binding Arbitration – Any dispute or claim arising from these Terms or your use of the Service will be resolved by binding arbitration under the rules of the American Arbitration Association. Arbitration will take place in San Francisco County, California, in English, and each party will bear its own costs, except that the arbitrator may award costs to the prevailing party.

You agree not to participate in any class-action lawsuit or class-wide arbitration against humOS Labs, LLC.

14. Changes to Terms

We may update these Terms at any time by posting the revised version in the Service. If we make material changes, we will provide notice (e.g., email or in-app message). Continued use after changes means you accept the updated Terms.

15. Contact Information

humOS Labs, LLC
18240 Companario Dr.
Rowland Heights, CA 91748
info@humos.io