Privacy Policy

Effective Date: August 8, 2025

Operator: humOS Labs, LLC (doing business as "Novii")

Governing Law: California, United States

1. Introduction

This Privacy Policy explains how humOS Labs, LLC ("Novii," "we," "our," or "us") collects, uses, stores, shares, and protects your information when you use the Novii application, website, and related services (collectively, the "Service").

By using the Service, you agree to the terms of this Privacy Policy. If you do not agree, you must not use the Service.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

  • Account registration details (e.g., name, email address, phone number).
  • Information you submit when using the Service (e.g., responses to prompts, goals, preferences, personal reflections).
  • Payment information if you purchase a paid plan (processed by third-party payment providers; we do not store full credit card details).

B. Automatically Collected Information

  • Device and browser type, operating system, and app version.
  • IP address and general location (city/state, not precise GPS).
  • Usage data (e.g., features used, time spent in app, crash reports).

C. Derived and Generated Data

  • AI-generated outputs based on your inputs.
  • Psychometric or behavioral profiles inferred from your responses, goals, and usage patterns.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and operate the Service (including personalization and feature delivery).
  • To improve and train AI models used by Novii.
  • For research, analytics, and commercial purposes, including the sale or licensing of aggregated or anonymized data to third parties, provided such data cannot reasonably identify you.
  • To communicate with you (e.g., updates, customer support, service-related notices).
  • To detect, prevent, and respond to fraud, abuse, or security incidents.
  • To comply with legal obligations and enforce our Terms of Agreement.

4. Data Anonymization and Aggregation

Before any sale or licensing of data, we remove or alter all personal identifiers to prevent reasonable re-identification. Aggregated or anonymized data may include trends, patterns, or statistical analyses derived from user activity.

5. Sharing Your Information

We may share your information with:

  • Service providers who help operate the Service (e.g., hosting, analytics, customer support, payment processing).
  • Legal authorities when required by law or to protect our rights, safety, or users.
  • Third parties for research, analytics, and commercial purposes, but only in aggregated or anonymized form.

We do not sell your personal information in identifiable form.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide the Service.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

When you request deletion of your personal information, we will remove or de-identify it in accordance with applicable laws. De-identified or aggregated information may be retained and used for lawful business purposes.

7. Security

We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your jurisdiction. By using the Service, you consent to such transfers.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you.
  • Request correction or deletion of your information.
  • Object to or restrict certain data processing.
  • Request a copy of your data in portable format.

To exercise your rights, contact us at: info@humos.io. We may require verification before processing your request.

When you request deletion of your personal information, we will remove or de-identify it in accordance with applicable laws. De-identified or aggregated information may be retained and used for lawful business purposes.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn we have collected such information, we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. If we make material changes, we will provide notice (e.g., email or in-app message). Continued use after changes means you accept the updated policy.

12. Contact Information

humOS Labs, LLC
info@humos.io